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July 19, 2007

The Rise of the Social Operating System

In recent months we have witnessed a number of social networking sites begin to open up their platforms to outside developers. While this trend has been exhibited most prominently by Facebook, it is being embraced by all the leading social networking services, such as Plaxo, LinkedIn, Myspace and others. Along separate dimensions we also see a similar trend towards "platformization" in IM platforms such as Skype as well as B2B tools such as Salesforce.com.

If we zoom out and look at all this activity from a distance it appears that there is a race taking place to become "the social operating" system of the Web. A social operating system might be defined as a system that provides for systematic management and facilitation of human social relationships and interactions.

We might list some of the key capabilities of an ideal "social operating system" as:

  • Identity management
    • Open portable identity
    • Personal profiles ("personas")
    • Privacy control
  • Relationship management
    • Directory and lookup services (location of people to communicate with)
    • Social networking (opt-in relationship formation, indirect social connectivity via social networks)
    • Spam control
  • Communication
    • Person to person communication
      • Synchronous (IM, VOIP)
      • Asynchronous (email, SMS)
    • Group communication
      • Synchronous (conferencing)
      • Asynchronous (group discussions)
  • Social Content distribution
    • Personal publishing (blogging, home pages)
    • Public content distribution
  • Social Coordination
    • Event management (scheduling, invitations, RSVP's)
    • Calendaring
  • Social Collaboration
    • File sharing
    • Document collaboration (communal authoring/editing)
    • Collaborative filtering
    • Recommendation systems
    • Knowledge management
    • Human powered search
    • Project management
    • Workflow
  • Commerce
    • Classified advertising
    • Auctions
    • Shopping

Today I have not seen any single player that provides a coherent solution to this entire "social stack" however Microsoft, Yahoo, and AOL are probably the strongest contenders. Can Facebook and other social networks truly compete or will they ultimately be absorbed into one of these larger players?

Posted on July 19, 2007 at 07:05 PM in Business, Groupware, Knowledge Management, Search, Social Networks, Society, Software, Technology, The Future, Web 2.0, Web 3.0, Web/Tech |

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Comments

Kingsley Idehen

Hi Nova,

It's been a while!

An interesting dynamic of the Semantic Data Web induced inflection is the manner in which it will alter shape of market places. In my opinion, Ray Noorda's Co-opetion will finally find a natural in this burgeoning realm. Thus, I see Facebook and all the other social-networking services eventually morphing into "Hubs" that eventually become open Data Spaces on the Semantic Data Web. Symbiotic co-opetion will drive profitability and growth.

The opening up of Facebook has basically triggered a major inflection within the social-networking realm. Thus, in 12 months time (or sooner) it would be quite natural to "Mesh" data across Facebook, MySpace, Ning, MSN, and other Data Spaces. By "Mesh" I mean: no brute force "Mashing", since structured data will be exposed with interlinking in mind.

Posted by: Kingsley Idehen | July 19, 2007 at 08:50 PM

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