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Republished from March 11: Twine CEO Comments about Evri Acquisition

Please see this article -- my comments on the Evri/Twine deal, as CEO of Twine. This provides more details about the history of Twine and what led to the acquisition.

What's After the Real Time Web?

In typical Web-industry style we're all focused minutely on the leading trend-of-the-year, the real-time Web. But in this obsession we have become a bit myopic. The real-time Web, or what some of us call "The Stream," is not an end in itself, it's a means to an end. So what will it enable, where is it headed, and what's it going to look like when we look back at this trend in 10 or 20 years?

In the next 10 years, The Stream is going to go through two big phases, focused on two problems, as it evolves:

1. Web Attention Deficit Disorder. The first problem with the real-time Web that is becoming increasingly evident is that it has a bad case of ADD. There is so much information streaming in from so many places at once that it's simply impossible to focus on anything for very long, and a lot of important things are missed in the chaos. The first generation of tools for the Stream are going to need to address this problem.
2. Web Intention Deficit Disorder. The second problem with the real-time Web will emerge after we have made some real headway in solving Web attention deficit disorder. This second problem is about how to get large numbers of people to focus their intention not just their attention. It's not just difficult to get people to notice something, it's even more difficult to get them to do something. Attending to something is simply noticing it. Intending to do something is actually taking action, expending some energy or effort to do something. Intending is a lot more expensive, cognitively speaking, than merely attending. The power of collective intention is literally what changes the world, but we don't have the tools to direct it yet.

The Stream is not the only big trend taking place right now. In fact, it's just a strand that is being braided together with several other trends, as part of a larger pattern. Here are some of the other strands I'm tracking:

• Messaging. The real-time Web aka The Stream is really about messaging in essence. It's a subset of the global trend towards building a better messaging layer for the Web. Multiple forms of messaging are emerging, from the publish-and-subscribe nature of Twitter and RSS, to things like Google Wave, Pubsubhubub, and broadcast style messaging or multicasting via screencast, conferencing and media streaming and events in virtual worlds. The effect of these tools is that the speed and interactivity of the Web areincreasing -- the Web is getting faster. Information spreads more virally, more rapidly -- in other words, "memes" (which we can think of as collective thoughts) are getting more sophisticated and gaining more mobility.
• Semantics. The Web becomes more like a database. The resolution of search, ad targeting, and publishing increases. In other words, it's a higher-resolution Web. Search will be able to target not just keywords but specific meaning. For example, you will be able to search precisely for products or content that meet certain constraints. Multiple approaches from natural language search to the metadata of the Semantic Web will contribute to increased semantic understanding and representation of the Web.
• Attenuation. As information moves faster, and our networks get broader, information overload gets worse in multiple dimensions. This creates a need for tools to help people filter the firehose. Filtering in its essence is a process of attenuation -- a way to focus attention more efficiently on signal versus noise. Broadly speaking there are many forms of filtering from automated filtering, to social filtering, to personalization, but they all come down to helping someone focus their finite attention more efficiently on the things they care about most.
• The WebOS.  As cloud computing resources, mashups, open linked data, and open API's proliferate, a new level of aggregator is emerging. These aggregators may focus on one of these areas or may cut across them. Ultimately they are the beginning of true cross-service WebOS's. I predict this is going to be a big trend in the future -- for example instead of writing Web apps directly to various data and API's in dozens of places, just write to a single WebOS aggregator that acts as middleware between your app and all these choices. It's much less complicated for developers. The winning WebOS is probably not going to come from Google, Microsoft or Amazon -- rather it will probably come from someone neutral, with the best interests of developers as the primary goal.
• Decentralization. As the semantics of the Web get richer, and the WebOS really emerges it will finally be possible for applications to leverage federated, Web-scale computing. This is when intelligent agents will actually emerge and be practical. By this time the Web will be far too vast and complex and rapidly changing for any centralized system to index and search it. Only massively federated swarms of intelligent agents, or extremely dynamic distributed computing tools, that can spread around the Web as they work, will be able to keep up with the Web.
• Socialization. Our interactions and activities on the Web are increasingly socially networked, whether individual, group or involving large networks or crowds. Content is both shared and discovered socially through our circles of friends and contacts. In addition, new technologies like Google Social Search enable search results to be filtered by social distance or social relevancy. In other words, things that people you follow like get higher visibility in your search results. Socialization is a trend towards making previously non-social activities more social, and towards making already-social activites more efficient and broader. Ultimately this process leads to wider collaboration and higher levels of collective intelligence.
• Augmentation. Increasingly we will see a trend towards augmenting things with other things. For example, augmenting a Web page or data set with links or notes from another Web page or data set. Or augmenting reality by superimposing video and data onto a live video image on a mobile phone. Or augmenting our bodies with direct connections to computers and the Web.

If these are all strands in a larger pattern, then what is the megatrend they are all contributing to? I think ultimately it's collective intelligence -- not just of humans, but also our computing systems, working in concert.

Collective Intelligence

I think that these trends are all combining, and going real-time. Effectively what we're seeing is the evolution of a global collective mind, a theme I keep coming back to again and again. This collective mind is not just comprised of humans, but also of software and computers and information, all interlinked into one unimaginably complex system: A system that senses the universe and itself, that thinks, feels, and does things, on a planetary scale. And as humanity spreads out around the solar system and eventually the galaxy, this system will spread as well, and at times splinter and reproduce.

But that's in the very distant future still. In the nearer term -- the next 100 years or so -- we're going to go through some enormous changes. As the world becomes increasingly networked and social the way collective thinking and decision making take place is going to be radically restructured. 

Social Evolution

Existing and established social, political and economic structures are going to either evolve or be overturned and replaced. Everything from the way news and entertainment are created and consumed, to how companies, cities and governments are managed will change radically. Top-down beaurocratic control systems are simply not going to be able to keep up or function effectively in this new world of distributed, omnidirectional collective intelligence.

Physical Evolution

As humanity and our Web of information and computatoins begins to function as a single organism, we will evolve literally, into a new species: Whatever is after the homo sapien. The environment we will live in will be a constantly changing sea of collective thought in which nothing and nobody will be isolated. We will be more interdependent than ever before. Interdependence leads to symbiosis, and eventually to the loss of generality and increasing specialization. As each of us is able to draw on the collective mind, the global brain, there may be less pressure on us to do things on our own that used to be solitary. What changes to our bodies, minds and organizations may result from these selective evolutionary pressures? I think we'll see several, over multi-thousand year timescales, or perhaps faster if we start to genetically engineer ourselves:

• Individual brains will get less good at things like memorization and recall, calculation, reasoning, and long-term planning and action.
• Individual brains will get better at multi-tasking, information filtering, trend detection, and social communication. The parts of the nervous system involved in processing live information will increase disproportionately to other parts.
• Our bodies may actually improve in certain areas. We will become more, not less, mobile, as computation and the Web become increasingly embedded into our surroundings, and into augmented views of our environments. This may cause our bodies to get into better health and shape since we will be less sedentary, less at our desks, less in front of TV's. We'll be moving around in the world, connected to everything and everyone no matter where we are. Physical strength will probably decrease overall as we will need to do less manual labor of any kind.

These are just some of the changes that are likely to occur as a result of the things we're working on today. The Web and the emerging Real-Time Web are just a prelude of things to come.

The Future of the Web: BBC Interview

The BBC World Service's Business Daily show interviewed the CTO of Xerox and me, about the future of the Web, printing, newspapers, search, personalization, the real-time Web. Listen to the audio stream here. I hear this will only be online at this location for 6 more days. If anyone finds it again after that let me know and I'll update the link here.

The Next Generation of Web Search -- Search 3.0

The next generation of Web search is coming sooner than expected. And with it we will see several shifts in the way people search, and the way major search engines provide search functionality to consumers.

Web 1.0, the first decade of the Web (1989 - 1999), was characterized by a distinctly desktop-like search paradigm. The overriding idea was that the Web is a collection of documents, not unlike the folder tree on the desktop, that must be searched and ranked hierarchically. Relevancy was considered to be how closely a document matched a given query string.

Web 2.0, the second decade of the Web (1999 - 2009), ushered in the beginnings of a shift towards social search. In particular blogging tools, social bookmarking tools, social networks, social media sites, and microblogging services began to organize the Web around people and their relationships. This added the beginnings of a primitive "web of trust" to the search repertoire, enabling search engines to begin to take the social value of content (as evidences by discussions, ratings, sharing, linking, referrals, etc.) as an additional measurment in the relevancy equation. Those items which were both most relevant on a keyword level, and most relevant in the social graph (closer and/or more popular in the graph), were considered to be more relevant. Thus results could be ranked according to their social value -- how many people in the community liked them and current activity level -- as well as by semantic relevancy measures.

In the coming third decade of the Web, Web 3.0 (2009 - 2019), there will be another shift in the search paradigm. This is a shift to from the past to the present, and from the social to the personal.

Established search engines like Google rank results primarily by keyword (semantic) relevancy. Social search engines rank results primarily by activity and social value (Digg, Twine 1.0, etc.). But the new search engines of the Web 3.0 era will also take into account two additional factors when determining relevancy: timeliness, and personalization.

Google returns the same results for everyone. But why should that be the case? In fact, when two different people search for the same information, they may want to get very different kinds of results. Someone who is a novice in a field may want beginner-level information to rank higher in the results than someone who is an expert. There may be a desire to emphasize things that are novel over things that have been seen before, or that have happened in the past -- the more timely something is the more relevant it may be as well.

These two themes -- present and personal -- will define the next great search experience.

To accomplish this, we need to make progress on a number of fronts.

First of all, search engines need better ways to understand what content is, without having to do extensive computation. The best solution for this is to utilize metadata and the methods of the emerging semantic web.

Metadata reduces the need for computation in order to determine what content is about -- it makes that explicit and machine-understandable. To the extent that machine-understandable metadata is added or generated for the Web, it will become more precisely searchable and productive for searchers.

This applies especially to the area of the real-time Web, where for example short "tweets" of content contain very little context to support good natural-language processing. There a little metadata can go a long way. In addition, of course metadata makes a dramatic difference in search of the larger non-real-time Web as well.

In addition to metadata, search engines need to modify their algorithms to be more personalized. Instead of a "one-size fits all" ranking for each query, the ranking may differ for different people depending on their varying interests and search histories.

Finally, to provide better search of the present, search has to become more realtime. To this end, rankings need to be developed that surface not only what just happened now, but what happened recently and is also trending upwards and/or of note. Realtime search has to be more than merely listing search results chronologically. There must be effective ways to filter the noise and surface what's most important effectively. Social graph analysis is a key tool for doing this, but in addition, powerful statistical analysis and new visualizations may also be required to make a compelling experience.

Sneak Peak - Siri -- Interview with Tom Gruber

Sneak Preview of Siri – The Virtual Assistant that will Make Everyone Love the iPhone, Part 2: The Technical Stuff

 

In Part-One of this article on TechCrunch, I covered the emerging paradigm of Virtual Assistants and explored a first look at a new product in this category called Siri. In this article, Part-Two, I interview Tom Gruber, CTO of Siri, about the history, key ideas, and technical foundations of the product:

Nova Spivack: Can you give me a more precise definition of a Virtual Assistant?

Tom Gruber: A virtual personal assistant is a software system that

• Helps the user find or do something (focus on tasks, rather than information)
• Understands the user's intent (interpreting language) and context (location, schedule, history)
• Works on the user's behalf, orchestrating multiple services and information sources to help complete the task

In other words, an assistant helps me do things by understanding me and working for me.    This may seem quite general, but it is a fundamental shift from the way the Internet works today.  Portals, search engines, and web sites are helpful but they don't do things for me - I have to use them as tools to do something, and I have to adapt to their ways of taking input.

Nova Spivack: Siri is hoping to kick-start the revival of the Virtual Assistant category, for the Web. This is an idea which has a rich history. What are some of the past examples that have influenced your thinking?

Tom Gruber: The idea of interacting with a computer via a conversational interface with an assistant has excited the imagination for some time.  Apple's famous Knowledge Navigator video offered a compelling vision, in which a talking head agent helped a professional deal with schedules and access information on the net.  The late Michael Dertouzos, head of MIT's Computer Science Lab, wrote convincingly about the assistant metaphor as the natural way to interact with computers in his book "The Unfinished Revolution: Human-Centered Computers and What They Can Do For Us".  These accounts of the future say that you should be able to talk to your computer in your own words, saying what you want to do, with the computer talking back to ask clarifying questions and explain results.  These are hallmarks of the Siri assistant.  Some of the elements of these visions are beyond what Siri does, such as general reasoning about science in the Knowledge Navigator.  Or self-awareness a la Singularity.  But Siri is the real thing, using real AI technology, just made very practical on a small set of domains. The breakthrough is to bring this vision to a mainstream market, taking maximum advantage of the mobile context and internet service ecosystems.  

Nova Spivack: Tell me about the CALO project, that Siri spun out from. (Disclosure: my company, Radar Networks, consulted to SRI in the early days on the CALO project, to provide assistance with Semantic Web development)

Tom Gruber: Siri has its roots in the DARPA CALO project (“Cognitive Agent that Learns and Organizes”) which was led by SRI.  The goal of CALO was to develop AI technologies (dialog and natural language understanding,s understanding, machine learning, evidential and probabilistic reasoning, ontology and knowledge representation, planning, reasoning, service delegation) all integrated into a virtual assistant that helps people do things.  It pushed the limits on machine learning and speech, and also showed the technical feasibility of a task-focused virtual assistant that uses knowledge of user context and multiple sources to help solve problems. 

Siri is integrating, commercializing, scaling, and applying these technologies to a consumer-focused virtual assistant.  Siri was under development for several years during and after the CALO project at SRI. It was designed as an independent architecture, tightly integrating the best ideas from CALO but free of the constraints of a national distributed research project. The Siri.com team has been evolving and hardening the technology since January 2008.

Nova Spivack: What are primary aspects of Siri that you would say are “novel”?

Tom Gruber: The demands of the consumer internet focus -- instant usability and robust interaction with the evolving web -- has driven us to come up with some new innovations:

• A conversational interface that combines the best of speech and semantic language understanding with an interactive dialog that helps guide people toward saying what they want to do and getting it done. The conversational interface allows for much more interactivity that one-shot search style interfaces, which aids usability and improves intent understanding.  For example, if Siri didn't quite hear what you said, or isn't sure what you meant, it can ask for clarifying information.   For example, it can prompt on ambiguity: did you mean pizza restaurants in Chicago or Chicago-style pizza places near you?  It can also make reasonable guesses based on context.  Walking around with the phone at lunchtime, if the speech interpretation comes back with something garbled about food you probably meant "places to eat near my current location".  If this assumption isn't right, it is easy to correct in a conversation.  
• Semantic auto-complete - a combination of the familiar "autocomplete" interface of search boxes with a semantic and linguistic model of what might be worth saying.  The so-called "semantic completion" makes it possible to rapidly state complex requests (Italian restaurants in the SOMA neighborhood of San Francisco that have tables available tonight) with just a few clicks.  It's sort of like the power of faceted search a la Kayak, but packaged in a clever command line style interface that works in small form factor and low bandwidth environments. 
• Service delegation - Siri is particularly deep in technology for operationalizing a user's intent into computational form, dispatching to multiple, heterogeneous services, gathering and integrating results, and presenting them back to the user as a set of solutions to their request.  In a restaurant selection task, for instance, Siri combines information from many different sources (local business directories, geospatial databases, restaurant guides, restaurant review sources, online reservation services, and the user's own favorites) to show a set of candidates that meet the intent expressed in the user's natural language request.  

Nova Spivack: Why do you think Siri will succeed when other AI-inspired projects have failed to meet expectations?

Tom Gruber: In general my answer is that Siri is more focused. We can break this down into three areas of focus:

• Task focus. Siri is very focused on a bounded set of specific human tasks, like finding something to do, going out with friends, and getting around town.  This task focus allows it to have a very rich model of its domain of competence, which makes everything more tractable from language understanding to reasoning to service invocation and results presentation
  
• Structured data focus. The kinds of tasks that Siri is particularly good at involve semistructured data, usually on tasks involving multiple criteria and drawing from multiple sources.  For example, to help find a place to eat, user preferences for cuisine, price range, location, or even specific food items come into play.  Combining results from multiple sources requires reasoning about domain entity identity and the relative capabilities of different information providers.  These are hard problems of semantic information processing and integration that are difficult but feasible today using the latest AI technologies. 
• Architecture focus.  Siri is built from deep experience in integrating multiple advanced technologies into a platform designed expressly for virtual assistants.  Siri co-founder Adam Cheyer was chief architect of the CALO project, and has applied a career of experience to design the platform of the Siri product.  Leading the CALO project taught him a lot about what works and doesn't when applying AI to build a virtual assistant.   Adam and I also have rather unique experience in combining AI with intelligent interfaces and web-scale knowledge integration.  The result is a "pure  play" dedicated architecture for virtual assistants, integrating all the components of intent understanding, service delegation, and dialog flow management.  We have avoided the need to solve general AI problems by concentrating on only what is needed for a virtual assistant, and have chosen to begin with a finite set of vertical domains serving mobile use cases.

Nova Spivack: Why did you design Siri primarily for mobile devices, rather than Web browsers in general?

Tom Gruber: Rather than trying to be like a search engine to all the world's information, Siri is going after mobile use cases where deep models of context (place, time, personal history) and limited form factors magnify the power of an intelligent interface.  The smaller the form factor, the more mobile the context, the more limited the bandwidth : the more it is important that the interface make intelligent use of the user's attention and the resources at hand.  In other words, "smaller needs to be smarter."  And the benefits of being offered just the right level of detail or being prompted with just the right questions can make the difference between task completion or failure.  When you are on the go, you just don't have time to wade through pages of links and disjoint interfaces, many of which are not suitable to mobile at all.  

Nova Spivack: What language and platform is Siri written in?

Tom Gruber: Java, Javascript, and Objective C (for the iPhone)

Nova Spivack: What about the Semantic Web? Is Siri built with Semantic Web open-standards such as RDF and OWL, Sparql?

Tom Gruber: No, we connect to partners on the web using structured APIs, some of which do use the Semantic Web standards.  A site that exposes RDF usually has an API that is easy to deal with, which makes our life easier.  For instance, we use geonames.org as one of our geospatial information sources. It is a full-on Semantic Web endpoint, and that makes it easy to deal with.  The more the API declares its data model, the more automated we can make our coupling to it.

Nova Spivack: Siri seems smart, at least about the kinds of tasks it was designed for. How is the knowledge represented in Siri – is it an ontology or something else?

Tom Gruber: Siri's knowledge is represented in a unified modeling system that combines ontologies, inference networks, pattern matching agents, dictionaries, and dialog models.  As much as possible we represent things declaratively (i.e., as data in models, not lines of code).  This is a tried and true best practice for complex AI systems.  This makes the whole system more robust and scalable, and the development process more agile.  It also helps with reasoning and learning, since Siri can look at what it knows and think about similarities and generalizations at a semantic level.

Nova Spivack: Will Siri be part of the Semantic Web, or at least the open linked data Web (by making open API’s, sharing of linked data, RDF, available, etc.)?

Tom Gruber: Siri isn't a source of data, so it doesn't expose data using Semantic Web standards.  In the Semantic Web ecosystem, it is doing something like the vision of a semantic desktop - an intelligent interface that knows about user needs and sources of information to meet those needs, and intermediates.  The original Semantic Web article in Scientific American included use cases that an assistant would do (check calendars, look for things based on multiple structured criteria, route planning, etc.).  The Semantic Web vision focused on exposing the structured data, but it assumes APIs that can do transactions on the data.  For example, if a virtual assistant wants to schedule a dinner it needs more than the information about the free/busy schedules of participants, it needs API access to their calendars with appropriate credentials, ways of communicating with the participants via APIs to their email/sms/phone, and so forth.  Siri is building on the ecosystem of APIs, which are better if they declare the meaning of the data in and out via ontologies.  That is the original purpose of ontologies-as-specification that I promoted in the 1990s - to help specify how to interact with these agents via knowledge-level APIs.

Siri does, however, benefit greatly from standards for talking about space and time, identity (of people, places, and things), and authentication.  As I called for in my Semantic Web talk in 2007, there is no reason we should be string matching on city names, business names, user names, etc.  

All players near the user in the ecommerce value chain get better when the information that the users need can be unambiguously identified, compared, and combined.  Legitimate service providers on the supply end of the value chain also benefit, because structured data is harder to scam than text.  So if some service provider offers a multi-criteria decision making service, say, to help make a product purchase in some domain, it is much easier to do fraud detection when the product instances, features, prices, and transaction availability information are all structured data.

Nova Spivack: Siri appears to be able to handle requests in natural language. How good is the natural language processing (NLP) behind it? How have you made it better than other NLP?

Tom Gruber: Siri's top line measure of success is task completion (not relevance).  A subtask is intent recognition, and subtask of that is NLP.  Speech is another element, which couples to NLP and adds its own issues.  In this context, Siri's NLP is "pretty darn good" -- if the user is talking about something in Siri's domains of competence, its intent understanding is right the vast majority of the time, even in the face of noise from speech, single finger typing, and bad habits from too much keywordese.  All NLP is tuned for some class of natural language, and Siri's is tuned for things that people might want to say when talking to a virtual assistant on their phone.  We evaluate against a corpus, but I don't know how it would compare to standard message and news corpuses using by the NLP research community.

Nova Spivack: Did you develop your own speech interface, or are you using third-party system for that? How good is it? Is it battle-tested?

Tom Gruber: We use third party speech systems, and are architected so we can swap them out and experiment.  The one we are currently using has millions of users and continuously updates its models based on usage.

Nova Spivack: Will Siri be able to talk back to users at any point?

Tom Gruber: It could use speech synthesis for output, for the appropriate contexts.  I have a long standing interest in this, as my early graduate work was in communication prosthesis.  In the current mobile internet world, however, iPhone-sized screens and 3G networks make it possible to do so more much than read menu items over the phone.  For the blind, embedded appliances, and other applications it would make sense to give Siri voice output.

Nova Spivack: Can you give me more examples of how the NLP in Siri works?

Tom Gruber: Sure, here’s an example, published in the Technology Review, that illustrates what’s going on in a typical dialogue with Siri. (Click link to view the table)

Nova Spivack: How personalized does Siri get – will it recommend different things to me depending on where I am when I ask, and/or what I’ve done in the past? Does it learn?

Tom Gruber: Siri does learn in simple ways today, and it will get more sophisticated with time.  As you said, Siri is already personalized based on immediate context, conversational history, and personal information such as where you live.  Siri doesn't forget things from request to request, as do stateless systems like search engines. It always considers the user model along with the domain and task models when coming up with results.  The evolution in learning comes as users have a history with Siri, which gives it a chance to make some generalizations about preferences.  There is a natural progression with virtual assistants from doing exactly what they are asked, to making recommendations based on assumptions about intent and preference. That is the curve we will explore with experience.

Nova Spivack: How does Siri know what is in various external services – are you mining and doing extraction on their data, or is it all just real-time API calls?

Tom Gruber: For its current domains Siri uses dozens of APIs, and connects to them in both realtime access and batch data synchronization modes.  Siri knows about the data because we (humans) explicitly model what is in those sources.  With declarative representations of data and API capabilities, Siri can reason about the various capabilities of its sources at run time to figure out which combination would best serve the current user request.  For sources that do not have nice APIs or expose data using standards like the Semantic Web, we can draw on a value chain of players that do extract structure by data mining and exposing APIs via scraping.

Nova Spivack: Thank you for the information, Siri might actually make me like the iPhone enough to start using one again.

Tom Gruber:   Thank you, Nova, it's a pleasure to discuss this with someone who really gets the technology and larger issues.  I hope Siri does get you to use that iPhone again.  But remember, Siri is just starting out and will sometimes say silly things.  It's easy to project intelligence onto an assistant, but Siri isn't going to pass the Turing Test.  It's just a simpler, smarter way to do what you already want to do.  It will be interesting to see how this space evolves, how people will come to understand what to expect from the little personal assistant in their pocket.

How Social Media Changes Content Distribution from Web Sites to People to Software

I've written a new article about how content distribution has evolved, and where it is heading. It's published here: http://www.siliconangle.com/social-media/content-distribution-is-changing-again/.

Video: My Talk on The Future of Libraries -- "Library 3.0"

If you are interested in semantics, taxonomies, education, information overload and how libraries are evolving, you may enjoy this video of my talk on the Semantic Web and the Future of Libraries at the OCLC Symposium at the American Library Association Midwinter 2009 Conference. This event focused around a dialogue between David Weinberger and myself, moderated by Roy Tennant. We were forutnate to have an audience of about 500 very vocal library directors in the audience and it was an intensive day of thinking together. Thanks to the folks at OCLC for a terrific and really engaging event!

Video: My Talk on the Evolution of the Global Brain at the Singularity Summit

If you are interested in collective intelligence, consciousness, the global brain and the evolution of artificial intelligence and superhuman intelligence, you may want to see my talk at the 2008 Singularity Summit. The videos from the Summit have just come online.

(Many thanks to Hrafn Thorisson who worked with me as my research assistant for this talk).

Twine's Explosive Growth

Twine has been growing at 50% per month since launch in October. We've been keeping that quiet while we wait to see if it holds. VentureBeat just noticed and did an article about it. It turns out our January numbers are higher than Compete.com estimates and February is looking strong too. We have a slew of cool viral features coming out in the next few months too as we start to integrate with other social networks. Should be an interesting season.

Interest Networks are at a Tipping Point

UPDATE: There's already a lot of good discussion going on around this post in my public twine.

I’ve been writing about a new trend that I call “interest networking” for a while now. But I wanted to take the opportunity before the public launch of Twine on Tuesday (tomorrow) to reflect on the state of this new category of applications, which I think is quickly reaching its tipping point. The concept is starting to catch on as people reach for more depth around their online interactions.

In fact – that’s the ultimate value proposition of interest networks – they move us beyond the super poke and towards something more meaningful. In the long-term view, interest networks are about building a global knowledge commons. But in the short term, the difference between social networks and interest networks is a lot like the difference between fast food and a home-cooked meal – interest networks are all about substance.

At a time when social media fatigue is setting in, the news cycle is growing shorter and shorter, and the world is delivered to us in soundbytes and catchphrases, we crave substance. We go to great lengths in pursuit of substance. Interest networks solve this problem – they deliver substance.

So, what is an interest network?

In short, if a social network is about who you are interested in, an interest network is about what you are interested in. It’s the logical next step.

Twine for example, is an interest network that helps you share information with friends, family, colleagues and groups, based on mutual interests. Individual “twines” are created for content around specific subjects. This content might include bookmarks, videos, photos, articles, e-mails, notes or even documents. Twines may be public or private and can serve individuals, small groups or even very large groups of members.

I have also written quite a bit about the Semantic Web and the Semantic Graph, and Tim Berners-Lee has recently started talking about what he calls the GGG (Giant Global Graph). Tim and I are in agreement that social networks merely articulate the relationships between people. Social networks do not surface the equally, if not more important, relationships between people and places, places and organizations, places and other places, organization and other organizations, organization and events, documents and documents, and so on.

This is where interest networks come in. It’s still early days to be clear, but interest networks are operating on the premise of tapping into a multi--dimensional graph that manifests the complexity and substance of our world, and delivers the best of that world to you, every day.

We’re seeing more and more companies think about how to capitalize on this trend. There are suddenly (it seems, but this category has been building for many months) lots of different services that can be viewed as interest networks in one way or another, and here are some examples:

• Twine (my site)
• Friendfeed
• Strands
• Intuu
• SocialMedian
• Zimesh
• Popego
• YourVersion

What all of these interest networks have in common is some sort of a bottom-up, user-driven crawl of the Web, which is the way that I’ve described Twine when we get the question about how we propose to index the entire Web (the answer: we don’t. We let our users tell us what they’re most interested in, and we follow their lead).

Most interest networks exhibit the following characteristics as well:

• They have some sort of bookmarking/submission/markup function to store and map data (often using existing metaphors, even if what’s under the hood is new)
• They also have some sort of social sharing function to provide the network benefit (this isn’t exclusive to interest networks, obviously, but it is characteristic)
• And in most cases, interest networks look to add some sort of “smarts” or “recommendations” capability to the mix (that is, you get more out than you put in)

This last bullet point is where I see next-generation interest networks really providing the most benefit over social bookmarking tools, wikis, collaboration suites and pure social networks of one kind or another.

To that end, we think that Twine is the first of a new breed of intelligent applications that really get to know you better and better over time – and that the more you use Twine, the more useful it will become. Adding your content to Twine is an investment in the future of your data, and in the future of your interests.

At first Twine begins to enrich your data with semantic tags and links to related content via our recommendations engine that learns over time. Twine also crawls any links it sees in your content and gathers related content for you automatically – adding it to your personal or group search engine for you, and further fleshing out the semantic graph of your interests which in turn results in even more relevant recommendations.

The point here is that adding content to Twine, or other next-generation interest networks, should result in increasing returns. That’s a key characteristic, in fact, of the interest networks of the future – the idea that the ratio of work (input) to utility (output) has no established ceiling.

Another key characteristic of interest networks may be in how they monetize. Instead of being advertising-driven, I think they will focus more on a marketing paradigm. They will be to marketing what search engines were to advertising. For example, Twine will be monetizing our rich model of individual and group interests, using our recommendation engine. When we roll this capability out in 2009, we will deliver extremely relevant, useful content, products and offers directly to users who have demonstrated they are really interested in such information, according to their established and ongoing preferences.

6 months ago, you could not really prove that “interest networking” was a trend, and certainly it wasn’t a clearly defined space. It was just an idea, and a goal. But like I said, I think that we’re at a tipping point, where the technology is getting to a point at which we can deliver greater substance to the user, and where the culture is starting to crave exactly this kind of service as a way of making the Web meaningful again.

I think that interest networks are a huge market opportunity for many startups thinking about what the future of the Web will be like, and I think that we’ll start to see the term used more and more widely. We may even start to see some attention from analysts -- Carla, Jeremiah, and others, are you listening?

Now, I obviously think that Twine is THE interest network of choice. After all we helped to define the category, and we’re using the Semantic Web to do it. There’s a lot of potential in our engine and our application, and the growing community of passionate users we’ve attracted.

Our 1.0 release really focuses on UE/usability, which was a huge goal for us based on user feedback from our private beta, which began in March of this year. I’ll do another post soon talking about what’s new in Twine. But our TOS (time on site) at 6 minutes/user (all time) and 12 minutes/user (over the last month) is something that the team here is most proud of – it tells us that Twine is sticky, and that “the dogs are eating the dog food.”

Now that anyone can join, it will be fun and gratifying to watch Twine grow.

Still, there is a lot more to come, and in 2009 our focus is going to shift back to extending our Semantic Web platform and turning on more of the next-generation intelligence that we’ve been building along the way. We’re going to take interest networking to a whole new level.

Stay tuned!

Watch My best Talk: The Global Brain is Coming

I've posted a link to a video of my best talk -- given at the GRID '08 Conference in Stockholm this summer. It's about the growth of collective intelligence and the Semantic Web, and the future and role the media. Read more and get the video here. Enjoy!

The World is the Web

I've posted a new article in my public twine about how we are moving from the World Wide Web to the Web Wide World. It's about how the Web is spreading into the physical world, and what this means.

New Video: Leading Minds from Google, Yahoo, and Microsoft talk about their Visions for Future of The Web

Video from my panel at DEMO Fall '08 on the Future of the Web is now available.

I moderated the panel, and our panelists were:

Howard Bloom, Author, The Evolution of Mass Mind from the Big Bang to the 21st Century

Peter Norvig, Director of Research, Google Inc.

Jon Udell, Evangelist, Microsoft Corporation

Prabhakar Raghavan, PhD, Head of Research and Search Strategy, Yahoo! Inc.

The panel was excellent, with many DEMO attendees saying it was the best panel they had ever seen at DEMO.

Many new and revealing insights were provided by our excellent panelists. I was particularly interested in the different ways that Google and Yahoo describe what they are working on. They covered lots of new and interesting information about their thinking. Howard Bloom added fascinating comments about the big picture and John Udell helped to speak about Microsoft's longer-term views as well.

Enjoy!!!

The Future of the Desktop

(Brief excerpt from a new post on my Public Twine -- Go there to read the whole thing and comment on it with me and others...).

I have spent the last year really thinking about the future of the Web. But lately I have been thinking more about the future of the desktop. In particular, here are some questions I am thinking about and some answers I've come up so far.

This is a raw, first-draft of what I think it will be like.

Is the desktop of the future going to just be a web-hosted version of the same old-fashioned desktop metaphors we have today?

No. We've already seen several attempts at doing that -- and they never catch on. People don't want to manage all their information on the Web in the same interface they use to manage data and apps on their local PC.

Partly this is due to the difference in user experience between using real live folders, windows and menus on a local machine and doing that in "simulated" fashion via some Flash-based or HTML-based imitation of a desktop.

Web desktops to-date have simply have been clunky and slow imitations of the real-thing at best. Others have been overly slick. But one thing they all have in common: None of them have nailed it.

Whoever does succeed in nailing this opportunity will have a real shot at becoming a very important player in the next-generation of the Web, Web 3.0.

From the points above it should be clear that I think the future of the desktop is going to be significantly different from what our desktops are like today.

It's going to be a hosted web service

Is the desktop even going to exist anymore as the Web becomes increasingly important? Yes, there is going to be some kind of interface that we consider to be our personal "home" and "workspace" -- but it will become unified across devices.

Currently we have different spaces on different devices (laptop, mobile device, PC). These will merge. In order for that to happen they will ultimately have to be provided as a service via the Web. Local clients may be created for various devices, but ultimately the most logical choice is to just use the browser as the client.

Our desktop will not come from any local device and will always be available to us on all our devices.

 

The skin of your desktop will probably appear within your local device's browser as a completely dynamically hosted web application coming from a remote server. It will load like a Web page, on-demand from a URL.

This new desktop will provide an interface both to your local device, applications and information, as well as to your online life and information.

Instead of the browser running inside, or being launched from, some kind of next-generation desktop web interface technology, it's will be the other way around: The browser will be the shell and the desktop application will run within it either as a browser add-in, or as a web-based application.

The Web 3.0 desktop is going to be completely merged with the Web -- it is going to be part of the Web. There will be no distinction between the desktop and the Web anymore.

Today we think of our Web browser running inside our desktop as an applicaiton. But actually it will be the other way around in the future: Our desktop will run inside our browser as an application.

The focus shifts from information to attention

As our digital lives shift from being focused on the old fashioned desktop (space-based metaphor) to the Web environment we will see a shift from organizing information spatially (directories, folders, desktops, etc.) to organizing information temporally (river of news, feeds, blogs, lifestreaming, microblogging).

Instead of being a big directory, the desktop of the future is going to be more like a Feed reader or social news site. The focus will be on keep up with all the stuff flowing through and what the trends are, rather than on all the stuff that is stored there already.

The focus will be on helping the user to manage their attention rather than just their information.

This is a leap to the meta-level. A second-order desktop. Instead of just being about the information (the first-order), it is going to be about what is happening with the information (the second-order).

It's going to shift us from acting as librarians to acting as daytraders.

Our digital roles are already shifting from effectively acting as "librarians" to becoming more like "daytraders." We are all focusing more on keep up with change than on organizing information today. This will continue to eat up more of our attention...

Read the rest of this on my public Twine! http://www.twine.com/item/11bshgkbr-1k5/the-future-of-the-desktop

Watch my Panel with Tim Berners-Lee today Live on the Web

Tim Berners-Lee is giving a talk, and then we're on a panel, live, today, discussing the Semantic Web, Net Neturality and Web Science. Watch the live Webcast and submit your questions to the panel interactively. Details and times are here.

Life in Perpetual Beta: The Film

Melissa Pierce is a filmmaker who is making a film about "Life in Perpetual Beta." It's about how people who are adapting and reinventing themselves in the moment, and a new philosophy or approach to life. She's interviewed a number of interesting people, and while I was in Chicago recently, she spoke with me as well. Here is a clip about how I view the philosophy of living in Beta. Her film is also in perpetual beta, and you can see the clips from her interviews on her blog as the film evolves. Eventually it will be released through the indie film circuit, and it looks like it will be a cool film. By the way, she is open to getting sponsors so if you like this idea and want your brand on the opening credits, drop her a line!

Video of my Presentation at The Next Web 2008 Conference

Here is the full video of my talk on the Semantic Web at The Next Web 2008 Conference. Thanks to Boris and the NextWeb gang!

Tagging and the Semantic Web: Tags as Objects

John Mills, one of the engineers behind Twine, recently wrote up an interesting article discussing our approach to semantic tags. It's a good read for folks who think about the Semantic Web and tags.

Associative Search and the Semantic Web: The Next Step Beyond Natural Language Search

Our present day search engines are a poor match for the way that our brains actually think and search for answers. Our brains search associatively along networks of relationships. We search for things that are related to things we know, and things that are related to those things. Our brains not only search along these networks, they sense when networks intersect, and that is how we find things. I call this associative search, because we search along networks of associations between things.

Human memory -- in other words, human search -- is associative. It works by "homing in" on what we are looking for, rather than finding exact matches. Compare this to the the keyword search that is so popular on the Web today and there are obvious differences. Keyword searching provides a very weak form of "homing in" -- by choosing our keywords carefully we can limit the set of things which match. But the problem is we can only find things which contain those literal keywords.

There is no actual use of associations in keyword search, it is just literal matching to keywords. Our brains on the other hand use a much more sophisticated form of "homing in" on answers. Instead of literal matches, our brains look for things things which are associatively connected to things we remember, in order to find what we are ultimately looking for.

For example, consider the case where you cannot remember someone's name. How do you remember it? Usually we start by trying to remember various facts about that person. By doing this our brains then start networking from those facts to other facts and finally to other memories that they intersect.  Ultimately through this process of "free association" or "associative memory" we home in on things which eventually trigger a memory of the person's name.

Both forms of search make use of the intersections of sets, but the associative search model is exponentially more powerful because for every additional search term in your query, an entire network of concepts, and relationships between them, is implied. One additional term can result in an entire network of related queries, and when you begin to intersect the different networks that result from multiple terms in the query, you quickly home in on only those results that make sense. In keyword search on the other hand, each additional search term only provides a linear benefit -- there is no exponential amplification using networks.

Keyword search is a very weak approximation of associative search because there really is no concept of a relationship at all. By entering keywords into a search engine like Google we are simulating an associative search, but without the real power of actual relationships between things to help us. Google does not know how various concepts are related and it doesn't take that into account when helping us find things. Instead, Google just looks for documents that contain exact matches to the terms we are looking for and weights them statistically. It makes some use of relationships between Web pages to rank the results, but it does not actually search along relationships to find new results.

Basically the problem today is that Google does not work the way our brains think. This difference creates an inefficiency for searchers: We have to do the work of translating our associative way of thinking into "keywordese" that is likely to return results we want. Often this requires a bit of trial and error and reiteration of our searches before we get result sets that match our needs.

A recently proposed solution to the problem of "keywordese" is natural language search (or NLP search), such as what is being proposed by companies like Powerset and Hakia. Natural language search engines are slightly closer to the way we actually think because they at least attempt to understand ordinary language instead of requiring keywords. You can ask a question and get answers to that question that make sense.

Natural language search engines are able to understand the language of a query and the language in the result documents in order to make a better match between the question and potential answers. But this is still not true associative search. Although these systems bear a closer resemblance to the way we think, they still do not actually leverage the power of networks -- they are still not as powerful as associative search.

Great Collective Intelligence Book; Includes a Chapter I Wrote

I highly recommend this new book on Collective Intelligence. It features chapters by a Who's Who of thinkers on Collective Intelligence, including a chapter by me about "Harnessing the Collective Intelligence of the World Wide Web."

Here is the full-text of my chapter, minus illustrations (the rest of the book is great and I suggest you buy it to have on your shelf. It's a big volume and worth the read):

 

My Visit to DERI -- World's Premier Semantic Web Research Institute

Earlier this month I had the opportunity to visit, and speak at, the Digital Enterprise Research Institute (DERI), located in Galway, Ireland. My hosts were Stefan Decker, the director of the lab, and John Breslin who is heading the SIOC project.

DERI has become the world's premier research institute for the Semantic Web. Everyone working in the field should know about them, and if you can, you should visit the lab to see what's happening there.

Part of the National University of Ireland, Galway. With over 100 researchers focused solely on the Semantic Web, and very significant financial backing, DERI has, to my knowledge, the highest concentration of Semantic Web expertise on the planet today. Needless to say, I was very impressed with what I saw there. Here is a brief synopsis of some of the projects that I was introduced to:

• Semantic Web Search Engine (SWSE) and YARS, a massively scalable triplestore.  These projects are concerned with crawling and indexing the information on the Semantic Web so that end-users can find it. They have done good work on consolidating data and also on building a highly scalable triplestore architecture.
• Sindice -- An API and search infrastructure for the Semantic Web. This project is focused on providing a rapid indexing API that apps can use to get their semantic content indexed, and that can also be used by apps to do semantic searches and retrieve semantic content from the rest of the Semantic Web. Sindice provides Web-scale semantic search capabilities to any semantic application or service.
• SIOC -- Semantically Interlinked Online Communities. This is an ontology for linking and sharing data across online communities in an open manner, that is getting a lot of traction. SIOC is on its way to becoming a standard and may play a big role in enabling portability and interoperability of social Web data.
• JeromeDL is developing technology for semantically enabled digital libraries. I was impressed with the powerful faceted navigation and search capabilities they demonstrated.
  
• notitio.us. is a project for personal knowledge management of bookmarks and unstructured data.
• SCOT, OpenTagging and Int.ere.st.  These projects are focused on making tags more interoperable, and for generating social networks and communities from tags. They provide a richer tag ontology and framework for representing, connecting and sharing tags across applications.
• Semantic Web Services.  One of the big opportunities for the Semantic Web that is often overlooked by the media is Web services. Semantics can be used to describe Web services so they can find one another and connect, and even to compose and orchestrate transactions and other solutions across networks of Web services, using rules and reasoning capabilities. Think of this as dynamic semantic middleware, with reasoning built-in.
• eLite. I was introduced to the eLite project, a large e-learning initiative that is applying the Semantic Web.
• Nepomuk.  Nepomuk is a large effort supported by many big industry players. They are making a social semantic desktop and a set of developer tools and libraries for semantic applications that are being shipped in the Linux KDE distribution. This is a big step for the Semantic Web!
• Semantic Reality. Last but not least, and perhaps one of the most eye-opening demos I saw at DERI, is the Semantic Reality project. They are using semantics to integrate sensors with the real world. They are creating an infrastructure that can scale to handle trillions of sensors eventually. Among other things I saw, you can ask things like "where are my keys?" and the system will search a network of sensors and show you a live image of your keys on the desk where you left them, and even give you a map showing the exact location. The service can also email you or phone you when things happen in the real world that you care about -- for example, if someone opens the door to your office, or a file cabinet, or your car, etc. Very groundbreaking research that could seed an entire new industry.

In summary, my visit to DERI was really eye-opening and impressive. I recommend that major organizations that want to really see the potential of the Semantic Web, and get involved on a research and development level, should consider a relationship with DERI -- they are clearly the leader in the space.

First Week of Twine Beta Phase II Report

This week we began letting the second wave of beta users into the Twine invite-only beta. It's been a very busy and exciting time for the Twine team. I'll be providing more detailed stats on an ongoing basis in a few weeks once we have more data to analyze. For now, I will just provide some qualitative observations.

Twine is still in the early beta process, but already we are seeing a rapid increase in adoption and scale. We have only let in a few hundred more users to get the process started, but we will be letting more and more in every week as we go forward.

It has been really exciting to watch Twine grow. I find that I am increasingly glued to my Interest Feed watching the fascinating information that is flowing through from all the new members. There have been many new twines created around a wide and growing range of interests and large amount of content added. The recommendations are also quite interesting -- I have already discovered a wide range of new people, twines and content that I didn't know about.

As of this writing, I now have 157 social connections in Twine. My social network in Twine has doubled in size in a week and is rapidly approaching the size of my Facebook network. That's pretty impressive considering this happened in a week (it took about half a year for my Facebook network to grow to that size).

We also had our first outside Twine client app, called "Entwine," written spontaneously by a beta user -- it browses through the RDF data from various items in Twine. That was very cool and unexpected! It really got the team jazzed to see this happen.

Twine is now full of active discussions around interests, questions, ideas, suggestions, current events, technologies and products. I have been pleasantly surprised to see so much interaction among users develop so quickly. As we had hypothesized, discussions are turning out to be a very key feature.

We have received a lot of great feedback from beta users within Twine, as well as many suggestions for how to improve Twine, streamline the user experience, and integrate Twine with other applications and services. This is exactly what we had hoped for from our beta. The team is hard at work analyzing this and prioritizing our next development sprints in light of what we are learning from our users (we do minor releases every week and major ones every 3 weeks).

Most of the press reviews and user stories point to Twine being very exciting, useful and full of potential, which has been great to hear after so much work --- they also universally agree that we still have room to improve the user experience and we need to work on making Twine easier to learn and use. That's not unexpected -- we opened the beta well before the app is finished in order to understand user priorities better. We are really focusing on usability and bug fixes for the next several sprints.  All this feedback has been incredibly valuable to the team. Keep it coming!

Another interesting observation. The quality of the users in Twine is distinctly impressive. It's a very smart community of leading-edge thinkers, builders, and technology adopters. Kind of like having your own TED Conference, 24/7 around the world. We will be inviting in a wider range of users in later phases, once the app is further along. In the meantime it is really great to see so many of my colleagues in Twine, and to be making so many new contacts and friends here. For this initial phase this is exactly the audience we need -- people who will really roll up their sleeves and help us make Twine into a great application.

Twine is also rapidly aggregating most of the leading minds in the worldwide Semantic Web development and research community into a social and collaborative interest network. It is great to have this global community of people interested in building and using the Semantic Web come together in Twine, an application that is built using Semantic Web technologies on the Radar Networks Semantic Web Applications platform. I look forward to beginning to share Twine with this worldwide community, and to collaborate with others to extend it and integrate it with other semantic apps and data sets. This is definitely our goal.

It's been a great week. I haven't slept much. I'm having too much fun in Twine!

Do You Want Early Access to the Twine Beta?

Special offer to readers of my blog...

There are now well over 30,000 users in the queue to get into the Twine beta. We're going to start letting people in from the waiting list in waves and it should take about a month or two to let everyone in.

But what good is a waiting list if there's no way to cut to the front, right? Fortunately, there is a way to skip ahead to the front of the line...

Write a blog post about Twine on your blog and why you want early access, and send me the link to nova (at) radarnetworks (dot) com. along with your first name, last name, and email address. If I like your post, I'll get you an early access VIP pass to front of the line.

See you in Twine!

How about Web 3G?

I'm here at the BlogTalk conference in Cork, Ireland with a range of bloggers and technologists discussing the emerging social Web. Including myself, Ian Davis and Paul Miller from Talis, there are also a bunch of other Semantic Web folks including Dan Brickley, and a group from DERI Galway.

Over dinner a few of us were discussing the terms "Semantic Web" versus "Web 3.0" and we all felt a better term was needed. After some thinking, Ian Davis suggested "Web 3G." I like this term better than Web 3.0 because it loses the "version number" aspect that so many objected to. It has a familiar ring to it as well, reminding me of the 3G wireless phone initiative. It also suggests Tim Berners-Lee's "Giant Global Graph" or GGG -- a synonym for the Semantic Web. Ian stayed up late and put together a nice blog post about the term, echoing many of my own sentiments about how this term should apply to a decade (the third decade of the Web), rather than to a particular technology.

My Commentary: Radar Networks Raises $13M for Twine

I am pleased to announce that my company Radar Networks, has raised a $13M Series B investment round to grow our product, Twine. The investment comes from Velocity Interactive Group, DFJ, and Vulcan. Ross Levinsohn -- the man who acquired and ran MySpace for Fox Interactive -- will be joining our board. I'm very excited to be working with Ross and to have his help guiding Twine as it grows.

We are planning to use these funds to begin rolling Twine out to broader consumer markets as part of our multi-year plan to build Twine into the leading service for organizing, sharing and discovering information around interests. One of the key themes of Web 3.0 is to be help people make sense of the overwhelming amount of information and change in the online world, and at Twine, we think interests are going to play a key organizing role in that process.

Your interests comprise the portion of your information and relationships that are actually important enough that you want to keep track of them and share them with others. The question that Twine addresses is how to help individuals and groups more efficiently locate, manage and communicate around their interests in the onslaught of online information they have to cope with. The solution to information overload is not to organize all the information in the world (an impossible task), it is to help individuals and groups organize THEIR information (a much more feasible goal).

In March we are going to expand the Twine beta to begin letting more people in. Currently we have around 30,000 people on the wait-list and more coming in steadily. In March we will start letting all of these people in, gradually in waves of a few thousand at a time, and letting them invite their friends in. So to get into Twine you need to sign up on the list on the Twine site, or have a friend who is already in the service invite you in. I look forward to seeing you in Twine!

The last few months of closed beta have been very helpful in getting a lot of useful feedback and testing that has helped us improve the product in many ways. This next wave will be an exciting phase for Twine as we begin to really grow the service with more users. I am sure there will be a lot of great feedback and improvements that result from this.

However, even though we will be letting more people in soon, we are still very much in beta and will be for quite some time to come -- There will still be things that aren't finished, aren't perfect, or aren't there yet -- so your patience will be appreciated as we continue to work on Twine over the coming year. We are letting people in to help us guide the service in the right direction, and to learn from our users. Today Twine is about 10% of what we have planned for it. First we have to get the basics right -- then, in the coming year, we will really start to surface more of the power of the underlying semantic platform. We're psyched to get all this built -- what we have planned is truly exciting!

Video of My Semantic Web Talk

This is a video of me giving commentary on my "Understanding the Semantic Web" talk and how it relates to Twine, to a group of French business school students who made a visit to our office last month.

Here is the link to the video, if the embedded version below does not play.

Nova Spivack - Semantic Web Talk from Nicolas Cynober on Vimeo.

Fun With CoolWhip: The Twine Crunchies Video

The Crunchies are done. At Radar Networks we are really honored to have our product, Twine.com, nominated as a finalist for Best Technology Innovation of 2007. It was very cool to see our Twine logo up there on stage next to Facebook, Digg, LinkedIn and so many other incredible companies -- especially considering we were the only company that was still in closed Beta in the awards (and yes, we are coming out of closed beta in March, so get ready!).

Meanwhile, one of things that made the Crunchies fun was that every company was asked to submit a video. Not all companies did, and not all of them were that creative. Some however were really funny, including ours. Here is a link to the "director's cut" of the Twine Crunchies video for 2007. Enjoy!!!

ps. For those who don't live in the USA... CoolWhip is a synthetic dessert topping we have here in the States. Imagine whipped cream, made out of some kind of industrial byproduct. It actually tastes pretty good, whatever it is. And it has almost no calories -- possibly because there is nothing in that is actually digestible by humans. It's really a wonderful technological innovation. Thus our choice.

A Nice Video Intro to The Semantic Web for Non-Geeks

Question: What do you do if you're not a computer scientist but you are interested in understanding what all this Semantic Web stuff is about?

Answer: Watch this video!

First Full Online Demo of Twine

Scoble came over and filmed a full conversation and video demo of Twine. You can watch the long version (1 hour) or the short version (10 mins) on his site. Here's the link.

Defining the Semantic Graph -- What is it Really?

This is written in response to a post by Anne Zelenka.

I've been talking about the coming "semantic graph" for quite some time now, and it seems the meme has suddenly caught on thanks to a recent article by Tim Berners-Lee in which he speaks of an emerging "Giant Global Graph" or "GGG." But if the GGG emerges it may or may not be semantic. For example social networks are NOT semantic today, even though they contain various kinds of links between people and other things.

So what makes a graph "semantic?" How is the semantic graph different from social networks like Facebook for example?

Many people think that the difference between a social graph and a semantic graph is that a semantic graph contains more types of nodes and links. That's potentially true, but not always the case. In fact, you can make a semantic social graph or a non-semantic social graph. The concept of whether a graph is semantic is orthogonal to whether it is social.

A graph is "semantic" if the meaning of the graph is defined and exposed in an open and  machine-understandable fashion. In other words, a graph is semantic if the semantics of the graph are  part of the graph or at least connected from the graph. This can be accomplished by representing a social graph using RDF and OWL, the languages of the Semantic Web.

Favorite Site of the Week: Slideshare.net

Slideshare is a site where people post and share their Powerpoints. You can watch the powerpoints quickly with a little viewer widget that let's you click through them in your browser. There are some really interesting, creative, and informative presentations there. It's addictive, I've been looking at presentations all morning. Can't stop. (Thanks to Peter Royal for telling me about this).

Powerpoint Deck: Making Sense of the Semantic Web, and Twine

Now that I have been asked by several dozen people for the slides from my talk on "Making Sense of the Semantic Web," I guess it's time to put them online. So here they are, under the Creative Commons Attribution License (you can share it with attribution this site).

You can download the Powerpoint file at the link below:

Download nova_spivack_semantic_web_talk.ppt

Or you can view it right here:

| View | Upload your own

Enjoy! And I look forward to your thoughts and comments.

True Knowledge is Cool

The most interesting and exciting new app I've seen this month (other than Twine of course!) is a new semantic search engine called True Knowledge. Go to their site and watch their screencast to see what the next generation of search is really going to look like.

True Knowledge is doing something very different from Twine -- whereas Twine is about helping individuals, groups and teams manage their private and shared knowledge, True Knowledge is about making a better public knowledgebase on the Web -- in a sense they are a better search engine combined with a better Wikipedia. They seem to overlap more with what is being done by natural language search companies like Powerset and companies working on public databases, such as Metaweb and Wikia.

I don't yet know whether True Knowledge is supporting W3C open-standards for the Semantic Web, but if they do, they will be well-positioned to become a very central service in the next phase of the Web. If they don't they will just be yet another silo of data -- but a very useful one at least. I personally hope they provide SPARQL API access at the very least. Congratulations to the team at True Knowledge! This is a very impressive piece of work.

A Video and an Audio Cast About Twine

Last night I saw that the video of my presentation of Twine at the Web 2.0 Summit is online. My session, "The Semantic Edge," featured Danny Hillis of Metaweb demoing Freebase, Barney Pell demoing Powerset, and myself Demoing Twine, followed by a brief panel discussion with Tim O'Reilly (in that order). It's a good panel and I recommend the video, however, the folks at Web 2.0 only filmed the presenters; they didn't capture what we were showing on our screens, so you have to use your imagination as we describe our demos.

An audio cast of one of my presentations about Twine to a reporter was also put online recently, for a more in-depth description.

What a Week!

What a week it has been for Radar Networks. We have worked so hard these last few days to get ready to unveil Twine, and it has been a real thrill to show our work and get such positive feedback and support from the industry, bloggers, the media and potential users.

We really didn't expect so much excitement and interest. In fact we've been totally overwhelmed by the response as thousands upon thousands of people have contacted us in the last 24 hours asking to join our beta, telling us how they would use Twine for their personal information management, their collaboration, their organizations, and their communities. Clearly there is such a strong and growing need out there for the kind of Knowledge Networking capabilities that Twine provides, and it's been great to hear the stories and make new connections with so many people who want our product. We love hearing about your interest in Twine, what you would use it for, what you want it to do, and why you need it! Keep those stories coming. We read them all and we really listen to them.

Today, in unveiling Twine, over five years of R&D, and contributions from dozens of core contributors, a dedicated group of founders and investors, and hundreds of supporters, advisors, friends and family, all came to fruition. As a company, and a team, we achieved an important milestone and we should all take some time to really appreciate what we have accomplished so far. Twine is a truly ambitious and pardigm-shifting product, that is not only technically profound but visually stunning -- There has been so much love and attention to detail in this product.

In the last 6 months, Twine has really matured into a product, a product that solves real and growing needs (for a detailed use-case see this post). And just as our product has matured, so has our organization: As we doubled in size, our corporate culture has become tremendously more interesting, innovative and fun. I could go on and on about the cool things we do as a company and the interesting people who work here. But it's the passion, dedication and talent of this team that is most inspiring. We are creating a team and a culture that truly has the potential to become a great Silicon Valley company: The kind of company that I've always wanted to build.

Although we launched today, this is really just the beginning of the real adventure. There is still much for us to build, learn about, and improve before Twine will really accomplish all the goals we have set out  for it. We have a five-year roadmap. We know this is a marathon, not a sprint and that "slow and steady wins the race." As an organization we also have much learning and growing to do. But this really doesn't feel like work -- it feels like fun -- because we all love this product and this company. We all wake up every day totally psyched to work on this.

It's been an intense, challenging, and rewarding week. Everyone on my team has impressed me and really been at the top of their game. Very few of us got any real sleep, and most of us went far beyond the call of duty. But we did it, and we did it well. As a company we have never cut corners, and we have always preferred to do things the right way, even if the right way is the hard way. But that pays off in the end. That is how great products are built. I really want to thank my co-founders, my team, my investors, advisors, friends, and family, for all their dedication and support.

Today, we showed our smiling new baby to the world, and the world smiled back.

And tonight , we partied!!!

Radar Networks Announces Twine.com

My company, Radar Networks, has just come out of stealth. We've announced what we've been working on all these years: It's called Twine.com. We're going to be showing Twine publicly for the first time at the Web 2.0 Summit tomorrow. There's lot's of press coming out where you can read about what we're doing in more detail. The team is extremely psyched and we're all working really hard right now so I'll be brief for now. I'll write a lot more about this later.

Radar Networks Coming Out of Stealth - Friday, October 19

News Flash!

My company, Radar Networks, is coming out of stealth this Friday, October 19, 2007 at the Web 2.0 Summit, in San Francisco. I'll be speaking on "The Semantic Edge Panel" at 4:10 PM, and publicly showing our Semantic Web online service for the first time. If you are planning to come to Web 2.0, I hope to see you at my panel.

Here's the official Media Alert below:

               

(PRWEB) October 15, 2007 -- At the Web2.0 Summit on October 19th, Radar Networks will announce a revolutionary new service that uses the power of the emerging Semantic Web to enable a smarter way of sharing, organizing and finding information. Founder and CEO Nova Spivack will also give the first public preview of Radar’s application, which is one of the first examples of “Web 3.0” – the next-generation of the Web, in which the Web begins to function more like a database, and software grows more intelligent and helpful.

Join Nova as he participates in “The Semantic Edge” panel discussion with esteemed colleagues including Powerset’s Barney Pell and Metaweb’s Daniel Hillis, moderated by Tim O’Reilly.

Who:   
Radar Networks Founder and CEO Nova Spivack

When:   
Friday, October 19, 2007
4:10 – 4:55 p.m.
   
Where: 
Web2.0 Summit
Palace Hotel
Grand Ballroom
2 New Montgomery Street
San Francisco,  California  94105
   

Web 3.0 -- The Best Official Definition Imaginable

Jason just blogged his take on an official definition of "Web 3.0" -- in his case he defines it as better content, built using Web 2.0 technologies. There have been numerous responses already, but since I am one of the primary co-authors of the Wikipedia page on the term Web 3.0, I thought I should throw my hat in the ring here.

Web 3.0, in my opinion is best defined as the third-decade of the Web (2009 - 2019), during which time several key technologies will become widely used. Chief among them will be RDF and the technologies of the emerging Semantic Web. While Web 3.0 is not synonymous with the Semantic Web (there will be several other important technology shifts in that period), it will be largely characterized by semantics in general.

Web 3.0 is an era in which we will upgrade the back-end of the Web, after a decade of focus on the front-end (Web 2.0 has mainly been about AJAX, tagging, and other front-end user-experience innovations.) Web 3.0 is already starting to emerge in startups such as my own Radar Networks (our product is Twine) but will really become mainstream around 2009.

Why is defining Web 3.0 as a decade of time better than just about any other possible definition of the term? Well for one thing, it's a definition that can't easily be co-opted by any company or individual around some technology or product. It's also a completely unambiguous definition -- it refers to a particular time period and everything that happens in Web technology and business during that period. This would end the debate about what the term means and move it to something more useful to discuss: What technologies and trends will actually become important in the coming decade of the Web?

It's time to once again pull out my well-known graph of Web 3.0 to illustrate what I mean...

(Click the thumbnail for a larger, reusable version)

I've written fairly extensively on the subjects of defining Web 3.0 and the Semantic Web. Here are some links to get you started if you want to dig deeper:

The Semantic Web: From Hypertext to Hyperdata
The Meaning and Future of the Semantic Web
How the WebOS Evolves
Web 3.0 Roundup
Gartner is Wrong About Web 3.0
Beyond Keyword (And Natural Language) Search
Enriching the Connections of the Web: Making the Web Smarter
Next Step for the Web
Doing for Data What HTML Did for Documents

My Burma Meme Spreads to 17,000 Web Pages in just one week!

I've been tracking the progress of my Burma protest meme. In just under one week it has spread to almost 17,000 web pages and it continues to grow. (For the latest number, click here). It's great to see the blogosphere pick this up, and I'm glad to be able to do something to help raise awareness of this important human rights issue.

This meme is also an example of an interesting new way to spread content on the Web -- whether for a protest or an ad or any other kind of announcement. It's kind of like a chain letter, but via weblogs. There are many different ways to structure these memes with varying levels of virality and benefit to participants. For some earlier work I've done on meme propagation on the Web see my GoMeme experiments from a few years ago. In those experiments I created a series of memes that spread widely through the blogosphere, based on different viral messages, surveys, and benefits to participants. Other people then tracked the statistics of the memes as they spread. It turned out to be a very interesting study of superdistribution of content along social networks.

Gartner is Wrong about Web 3.0

I have a lot of respect for the folks at Gartner, but their recent report in which they support the term "Web 2.0" yet claim that the term "Web 3.0" is just a marketing ploy, is a bit misguided.

In fact, quite the opposite is true.

The term Web 2.0 is in fact just a marketing ploy. It has only come to have something resembling a definition over time. Because it is in fact so ill-defined, I've suggested in the past that we just use it to refer to a decade: the second decade of the Web (2000 - 2010). After all there is no actual technology that is called "Web 2.0" -- at best there are a whole slew of things which this term seems to label, and many of them are design patterns, not technologies. For example "tagging" is not a technology, it is a design pattern. A tag is a keyword, a string of text -- there is not really any new technology there. AJAX is also not a technology in its own right, but rather a combination of technologies and design patterns, most of which existed individually before the onset of what is called Web 2.0.

In contrast, the term Web 3.0 actually does refer to a set of new technologies, and changes they will usher in during the third decade of the Web (2010 - 2020). Chief among these is the Semantic Web. The Semantic Web is actually not one technology, but many. Some of them such as RDF and OWL have been under development for years, even during the Web 2.0 era, and others such as SPARQL and GRDDL are recent emerging standards. But that is just the beginning. As the Semantic Web develops there will be several new technology pieces added to the puzzle for reasoning, developing and sharing open rule definitions, handling issues around trust, agents, machine learning, ontology development and integration, semantic data storage, retrieval and search, and many other subjects.

Essentially, the Semantic Web enables the gradual transformation of the Web into a database. This is a profound structural change that will touch every layer of Web technology eventually. It will transform database technology, CMS, CRM, enterprise middleware, systems integration, development tools, search engines, groupware, supply-chain integration, and all the other topics that Gartner covers.

The Semantic Web will manifest in several ways. In many cases it will improve applications and services we already use. So for example, we will see semantic social networks, semantic search, semantic groupware, semantic CMS, semantic CRM, semantic email, and many other semantic versions of apps we use today. For a specific example, take social networking. We are seeing much talk about "opening  up the social graph" so that social networks are more connected and portable. Ultimately to do this right, the social graph should be represented using Semantic Web standards, so that it truly is not only open but also easily extensible and mashable with other data. 

Web 3.0 is not ONLY the Semantic Web however. Other emerging technologies may play a big role as well. Gartner seems to think Virtual Reality will be one of them. Perhaps, but to be fair, VR is actually a Web 1.0 phenomenon. It's been around for a long time, and it hasn't really changed that much. In fact the folks at the MIT Media Lab were working on things that are still far ahead of Second Life, even back in the early 1990's.

So what other technologies can we expect in Web 3.0 that are actually new? I expect that we will have a big rise in "cloud computing" such as open peer-to-peer grid storage and computing capabilities on the Web -- giving any application essentially as much storage and computational power as needed for free or a very low cost. In the mobile arena we will see higher bandwidth, more storage and more powerful processors in mobile devices, as well as powerful built-in speech recognition, GPS and motion sensors enabling new uses to emerge. I think we will also see an increase in the power of personalization tools and personal assistant tools that try to help users manage the complexity of their digital lives. In the search arena, we will see search engines get smarter -- among other things they will start to not only answer questions, but they will accept commands such as "find me a cheap flight to NYC" and they will learn and improve as they are used. We will also see big improvements in integration and data and account portability between different Web applications. We will also see a fundamental change in the database world as databases move away from the relational model and object model, towards the associative model of data (graph databases and triplestores).

In short, Web 3.0 is about hard-core new technologies and is going to have a much greater impact on enterprise IT managers and IT systems than Web 2.0. But ironically, it may not be until Web 4.0 (2020 - 2030) that Gartner comes to this conclusion!

Cool Women in Tech

Hey, I'm posting this to support my friend Kaliya's  (un)conference for women in  tech called She's Geeky, A Women's Tech (un)conference (October 22-23 in Mountain View, CA).

Here at  Radar Networks we're proud that we have a bunch of really smart women across all areas of the company including Sonja Erickson our awesome VP of systems, Jennifer Agostinelli who runs operations and makes our culture great, Karen Marcelo who hacks code and in her free time builds fire-breathing robots, Lara Fields who hacks RDF in a land called Cucamonga, Susan Mayo who is not only a woman in tech but also a woman in soccer, Tricia Royal who is a designer of many things, and just this week we added Kim Laama on UI, and soon two more women are joining our team. More than 1/3 of our staff are women -- Not bad for a company working on bleeding-edge tech!!!

The Semantic Web, Collective Intelligence and Hyperdata

I'm posting this in response to a recent post by Tim O'Reilly which focused on disambiguating what the Semantic Web is and is not, as well as the subject of Collective Intelligence. I generally agree with Tim's post, but I do have some points I would add by way of clarification. In particular, in my opinion,  the Semantic Web is all about collective intelligence, on several levels. I would also suggest that the term "hyperdata" is a possibly useful way to express what the Semantic Web is really all about.

What Makes Something a Semantic Web Application?

I agree with Tim that the term "Semantic Web" refers to the use of a particular set of emerging W3C open standards. These standards include RDF, OWL, SPARQL, and GRDDL. A key requirement for an application to have "Semantic Web inside" so to speak, is that it makes use of or is compatible with, at the very least, basic RDF. Another alternative definition is that for an application to be "Semantic Web" it must make at least some use of an ontology, using a W3C standard for doing so.

Semantic Versus Semantic Web

Many applications and services claim to be "semantic" in one manner or another, but that does not mean they are "Semantic Web." Semantic applications include any applications that can make sense of meaning, particularly in language such as unstructured text, or structured data in some cases. By this definition, all search engines today are somewhat "semantic" but few would qualify as "Semantic Web" apps.

The Difference Between "Data On the Web" and a "Web of Data"

The Semantic Web is principally about working with  data in a new and hopefully better way, and making that data available on the Web if desired in an open fashion such that other applications can understand and reuse it more easily. We call this idea "The Data Web" -- the notion is that we are transforming the Web from a distributed file server into something that is more like a distributed database.

Instead of the basic objects being web pages, they are actually pieces of data (triples) and records formed from them (sets, trees, graphs or objects comprised of triples). There can be any number of triples within a Web page, and there can also be triples on the Web that do not exist within Web pages at all -- they can come directly from databases for example.

One might respond to this by noting that there is already a lot of data on the Web, in XML and other formats -- how is the Semantic Web different from that? What is the difference between "Data on the Web" and the idea of "The Data Web?"

The best answer to this question that I have heard was something that Dean Allemang said at a recent Semantic Web SIG in Palo Alto. Dean said, "Sure there is data on the Web, but it's not actually a web of data."  The difference is that in the Semantic Web paradigm, the data can be linked to other data in other places, it's a web of data, not just data on the Web.

I call this concept of interconnected data, "Hyperdata." It does for data what hypertext did for text. I'm probably not the originator of this term, but I think it is a very useful term and analogy for explaining the value of the Semantic Web.

Another way to think of it is that the current Web is a big graph of interconnected nodes, where the nodes are usually HTML documents, but in the Semantic Web we are talking about a graph of interconnected data statements that can be as general or specific as you want. A data record is a set of data statements about the same subject, and they don't have to live in one place on the network -- they could be spread over many locations around the Web.

A statement to the effect of "Sue lives in Palo Alto" could exist on site A, refer to a URI for a statement defining Sue on site B, a URI for a statement that defines "lives in" on site C, and a URI for a statement defining "Palo Alto" on site D. That's a web of data. What's cool is that anyone can potentially add statements to this web of data, it can be completely emergent.

The Semantic Web is Built by and for Collective Intelligence

This is where I think Tim and others who think about the Semantic Web may be missing an essential point. The Semantic Web is in fact highly conducive to "collective intelligence." It doesn't require that machines add all the statements using fancy AI. In fact, in a next-generation folksonomy, when tags are created by human users, manually, they can easily be encoded as RDF statements. And by doing this you get lots of new capabilities, like being able to link tags to concepts that define their meaning, and to other related tags.

Humans can add tags that become semantic web content. They can do this manually or software can help them. Humans can also fill out forms that generate RDF behind the scenes, just as filling out a blog posting form generates HTML, XML, ATOM etc. Humans don't actually write all that code, software does it for them, yet blogging and wikis for example are considered to be collective intelligence tools.

So the concept of folksonomy and tagging is truly orthogonal to the Semantic Web. They are not mutually exclusive at all. In fact the Semantic Web -- or at least "Semantic Web Lite" (RDF + only basic use of OWL + basic SPARQL) is capable of modelling and publishing any data in the world in a more open way.

Any application that uses data could do everything it does using these technologies. Every single form of social, user-generated content and community could, and probably will, be implemented using RDF in one manner or another within the next decade or so. And in particular, RDF and OWL + SPARQL are ideal for social networking services -- the data model is a much better match for the structure of the data and the network of users and the kinds of queries that need to be done.

Folktologies

This notion that somehow the Semantic Web is not about folksonomy needs to be corrected. For example, take Metaweb's Freebase. Freebase is what I call a "folktology" -- it's an emergent, community generated ontology. Users collaborate to add to the ontology and the knowledge base that is populated within it. That's a wonderful example of collective intelligence, user generated content, and semantics (although technically to my knowledge they are not using RDF for this, their data model is from what I can see functionally equivalent and I would expect at least a SPARQL interface from them eventually).

But that's not all -- check out TagCommons and this Tag Ontology discussion, and also the SKOS ontology -- all of which are working on semantic ways of characterizing simple tags in order to enrich folksonomies and enable better collective intelligence.

There are at least two other places where the Semantic Web naturally leverages and supports collective intelligence. The first is the fact that people and software can generate triples (people could do it by hand, but generally they will do it by filling out Web forms or answering questions or dialog boxes etc.) and these triples can live all over the Web, yet interconnect or intersect (when they are about the same subjects or objects).

I can create data about a piece of data you created, for example to state that I agree with it, or that I know something else about it. You can create data about my data. Thus a data-set can be generated in a distributed way -- it's not unlike a wiki for example. It doesn't have to work this way, but at least it can if people do this.

The second point is that OWL, the ontology language, is designed to support an infinite number of ontologies -- there doesn't have to be just one big ontology to "rule them all." Anyone can make a simple or complex ontology and start to then make data statements that refer to it. Ontologies can link to or include other ontologies, or pieces of them, to create bigger distributed ontologies that cover more things.

This is kind of like not only mashing up the data, but also mashing up the schemas too. Both of these are examples of collective intelligence. In the case of ontologies, this is already happening, for example many ontologies already make use of other ontologies like the Dublin Core and Foaf.

The point here is that there is in fact a natural and very beneficial fit between the technologies of the Semantic Web and what Tim O'Reilly defines Web 2.0 to be about (essentially collective intelligence). In fact the designers of the underlying standards of the Semantic Web specifically had "collective intelligence" in mind when they came up with these ideas. They were specifically trying to rectify several problems in the closed, data-silo world of old fashioned databases. The big motivation was to make data more integrated, to enable applications to share data more easily, and to be able to build data with other data, and to build schemas with other schemas. It's all about enabling connections and network effects.

Now, whether people end up using these technologies to do interesting things that enable human-level collective intelligence (as opposed to just software level collective intelligence) is an open question. At least some companies such as my own Radar Networks and Metaweb, and Talis (thanks, Danny), are directly focused on this, and I think it is safe to say this will be a big emerging trend. RDF is a great fit for social and folksonomy-based applications.

Web 3.0 and the concept of "Hyperdata"

Where Tim defines Web 2.0 as being about collective intelligence generally, I would define Web 3.0 as being about "connective intelligence." It's about connecting data, concepts, applications and ultimately people. The real essence of what makes the Web great is that it enables a global hypertext medium in which collective intelligence can emerge. In the case of Web 3.0, which begins with the Data Web and will evolve into the full-blown Semantic Web over a decade or more, the key is that it enables a global hyperdata medium (not just hypertext).

As I mentioned above, hyperdata is to data what hypertext is to text. Hyperdata is a great word -- it is so simple and yet makes a big point. It's about data that links to other data. It does for data what hypertext does for text. That's what RDF and the Semantic Web are really all about. Reasoning is NOT the main point (but is a nice future side-effect...). The main point is about growing a web of data.

Just as the Web enabled a huge outpouring of collective intelligence via an open global hypertext medium, the Semantic Web is going to enable a similarly huge outpouring of collective knowledge and cognition via a global hyperdata medium. It's the Web, only better.

Open Source Projects for Extracting Data and Metadata from Files & the Web

I've been looking around for open-source libraries (preferably in Java, but not required) for extracting data and metadata from common file formats and Web formats. One project that looks very promising is Aperture. Do you know of any others that are ready or almost ready for prime-time use? Please let me know in the comments! Thanks.

Microsoft Astoria Not Supporting RDF

Microsoft's Astoria project has decided to make RDF a lower priority and is not supporting it for now. So much for Microsoft participating in the Semantic Web.

The Astoria project page describes the project thusly:

The goal of Microsoft Codename Astoria is to enable applications to expose data as a data service that can be consumed by web clients within a corporate network and across the internet. The data service is reachable over HTTP, and URIs are used to identify the various pieces of information available through the service. Interactions with the data service happens in terms of HTTP verbs such as GET, POST, PUT and DELETE, and the data exchanged in those interactions is represented in simple formats such as XML and JSON.

That sounds like a perfect description of a Web 3.0 service-- and a perfect use-case for RDF and SPARQL!  But the team at Astoria doesn't seem to feel anyone is actually using RDF enough to warrant supporting that open standard. Well, perhaps among Microsoft's customers that is true enough. But on the other hand, this is a missed opportunity to exercise forward-thinking leadership that will pay dividends to Microsoft in the future when millions of developers and applications will be using RDF as their common language. When is that future? Perhaps as soon as 2 - 3 years. Certainly not more than 5 years.

Welcome to the age of openness: The more open your platform and data, the more developers will want to use it. RDF is one of the ways to make data more open, and supporting it in a data-web platform makes good sense. But it's hard to teach a an old god new tricks!

Knowledge Networking

I've been thinking for several years about Knowledge Networking. It's not a term I invented, it's been floating around as a meme for at least a decade or two. But recently it has started to resurface in my own work.

So what is a knowledge network? I define a knowledge network as a form of collective intelligence in which a network of people (two or more people connected by social-communication relationships) creates, organizes, and uses a collective body of knowledge. The key here is that a knowledge network is not merely a site where a group of people work on a body of information together (such as the wikipedia), it's also a social network -- there is an explicit representation of a social relationship within it. So it's more like a social network than for example a discussion forum or a wiki.

I would go so far as to say that knowledge networks are the third-generation of social software. (Note this is based in-part on ideas that emerged in conversations I have had with Peter Rip, so this also his idea):

• First-generation social apps were about communication (eg. messaging such as Email, discussion boards, chat rooms, and IM)
• Second-generation social apps were about people and content (eg. Social networks, social media sharing, user-generated content)
• Third-generation social apps are about relationships and knowledge  (eg. Wikis, referral networks, question and answer systems, social recommendation systems, vertical knowledge and expertise portals, social mashup apps, and coming soon, what we're building at Radar Networks)

Just some thoughts on a Saturday morning...

What's cooking on GRDDL?

Peter Royal got me interested in GRDDL recently. It looks like something we may want to use here at Radar Networks for scraping data from the Web and turning it into RDF triples. After doing a little digging around lately, I'm wondering if there is a list of sites that support GRDDL yet? Or any apps that use GRDDL yet?

The Rise of the Social Operating System

In recent months we have witnessed a number of social networking sites begin to open up their platforms to outside developers. While this trend has been exhibited most prominently by Facebook, it is being embraced by all the leading social networking services, such as Plaxo, LinkedIn, Myspace and others. Along separate dimensions we also see a similar trend towards "platformization" in IM platforms such as Skype as well as B2B tools such as Salesforce.com.

If we zoom out and look at all this activity from a distance it appears that there is a race taking place to become "the social operating" system of the Web. A social operating system might be defined as a system that provides for systematic management and facilitation of human social relationships and interactions.

We might list some of the key capabilities of an ideal "social operating system" as:

• Identity management
  • Open portable identity
  • Personal profiles ("personas")
  • Privacy control
• Relationship management
  • Directory and lookup services (location of people to communicate with)
  • Social networking (opt-in relationship formation, indirect social connectivity via social networks)
  • Spam control
• Communication
  • Person to person communication
    • Synchronous (IM, VOIP)
    • Asynchronous (email, SMS)
  • Group communication
    • Synchronous (conferencing)
    • Asynchronous (group discussions)
• Social Content distribution
  
  • Personal publishing (blogging, home pages)
  • Public content distribution
• Social Coordination
  • Event management (scheduling, invitations, RSVP's)
  • Calendaring
• Social Collaboration
  • File sharing
  • Document collaboration (communal authoring/editing)
  • Collaborative filtering
  • Recommendation systems
  • Knowledge management
  • Human powered search
  • Project management
  • Workflow
• Commerce
  • Classified advertising
  • Auctions
  • Shopping

Today I have not seen any single player that provides a coherent solution to this entire "social stack" however Microsoft, Yahoo, and AOL are probably the strongest contenders. Can Facebook and other social networks truly compete or will they ultimately be absorbed into one of these larger players?

Radar Networks Progress Update

I'm sitting the Dynasty Lounge in Taipei, enroute to Singpore where I will be addressing ministers of the government there on the potential of the Semantic Web. Singapore is a very forward-looking country and they have some very exciting new initiatives in the works there. After that I hope to have a little time for a vacation and then I'm heading back to San Francisco, returning on August 1.

I should have email for all or most of the time here, so that is the best way to reach me directly. And of course you can comment on this blog too.

As for the company -- lots of good news here at Radar Networks.

First of all the team has gotten the next version of our alpha up (our hosted Web service for the Semantic Web) and it's getting awesome! We're on track for a invite only launch in the fall timeframe as planned.

We also chose a brand for our product, with help from the mad geniuses at Igor International. The new brand is secret until launch but we love it. We'll be announcing the brand close to launch.

If you want to be invited to our launch and be one of the first to see how useful the Semantic Web really can be -- sign up for our mailing list at http://www.radarnetworks.com/ -- and feel free to invite your friends to sign up too. Only people who sign up will get on our waiting list. We already have around 2000 bloggers and other influencers pre-registered, and more are coming every day, so don't wait -- it will be on a first-come, first-serve basis. We'll be letting people into the service in waves.

Another exciting development: Several of the world's big media empires have started approaching me to see how they can get involved in the network we are building here at Radar Networks. They are interested in the potential of the Semantic Web for adding new capabilities to their content and new services for their audiences. That's an exciting direction to explore for us. If you have large collections of interesting, useful, content of value to particular audiences, or if you have large audiences that need a better way to do stuff on the Web, feel free to drop me a line and we can discuss how you might be able to get involved with the Semantic Web in partnership with us.

In other news, I am still inundated with hundreds of emails from interesting people who read the articles about us in this month's Business 2.0 and BusinessWeek. It's been very interesting to connect with so many other thinkers and businesses. Forgive me in advance if takes me a while to write back -- I promise I will.

I can't wait to come back to San Francisco and start playing with our alpha -- it's really getting there. All the credit should go to our awesome development team. They've been writing tons of code and it's starting to really pay off.

Enriching the Connections of the Web -- Making the Web Smarter

Web 3.0 -- aka The Semantic Web -- is about enriching the connections of the Web. By enriching the connections within the Web, the entire Web may become smarter.

I  believe that collective intelligence primarily comes from connections -- this is certainly the case in the brain where the number of connections between neurons far outnumbers the number of neurons; certainly there is more "intelligence" encoded in the brain's connections than in the neurons alone. There are several kinds of connections on the Web:

1. Connections between information (such as links)
2. Connections between people (such as opt-in social relationships, buddy lists, etc.)
3. Connections between applications (web services, mashups, client server sessions, etc.)
4. Connections between information and people (personal data collections, blogs, social bookmarking, search results, etc.)
5. Connections between information and applications (databases and data sets stored or accessible by particular apps)
6. Connections between people and applications (user accounts, preferences, cookies, etc.)

Are there other kinds of connections that I haven't listed -- please let me know!

I believe that the Semantic Web can actually enrich all of these types of connections, adding more semantics not only to the things being connected (such as representations of information or people or apps) but also to the connections themselves.

In the Semantic Web approach, connections are represented with statements of the form (subject, predicate, object) where the elements have URIs that connect them to various ontologies where their precise intended meaning can be defined. These simple statements are sometimes called "triples" because they have three elements. In fact, many of us are working with statements that have more than three elements ("tuples"), so that we can represent not only subject, predicate, object of statements, but also things like provenance (where did the data for the statement come from?), timestamp (when was the statement made), and other attributes. There really is no limit to what kind of metadata can be stored in these statements. It's a very simple, yet very flexible and extensible data model that can represent any kind of data structure.

The important point for this article however is that in this data model rather than there being just a single type of connection (as is the case on the present Web which basically just provides the HREF hotlink, which simply means "A and B are linked" and may carry minimal metadata in some cases), the Semantic Web enables an infinite range of arbitrarily defined connections to be used.  The meaning of these connections can be very specific or very general.

For example one might define a type of connection called "friend of" or a type of connection called "employee of" -- these have very different meanings (different semantics) which can be made explicit and also machine-readable using OWL. By linking a page about a person with the "employee of" link to another page about a different person, we can express that one of them employs the other. That is a statement that any application which can read OWL is able to see and correctly interpret, by referencing the underlying definition of "employee of" which is defined in some ontology and might for example specify that an "employee of" relation connects a person to a person or organization who is their employer. In other words, rather than just linking things with the generic "hotlink" we are all used to, they can now be linked with specific kinds of links that have very particular and unambiguous meaning and logical implications.

This has the potential at least to dramatically enrich the information-carrying capacity of connections (links) on the Web. It means that connections can carry more meaning, on their own. It's a new place to put meaning in fact -- you can put meaning between things to express their relationships. And since connections (links) far outnumber objects (information, people or applications) on the Web, this means we can radically improve the semantics of the structure of the Web as a whole -- the Web can become more meaningful, literally. This makes a difference, even if all we do is just enrich connections between gross-level objects (in other words, connections between Web pages or data records, as opposed to connections between concepts expressed within them, such as for example, people and companies mentioned within a single document).

Even if the granularity of this improvement in connection technology is relatively gross level it could still be a major improvement to the Web. The long-term implications of this have hardly been imagined let alone understood -- it is analogous to upgrading the dendrites in the human brain; it could be a catalyst for new levels of computation and intelligence to emerge.

It is important to note that, as illustrated above, there are many types of connections that involve people. In other words the Semantic Web, and Web 3.0, are just as much about people as they are about other things. Rather than excluding people, they actually enrich their relationships to other things. The Semantic Web, should, among other things, enable dramatically better social networking and collaboration to take place on the Web. It is not only about enriching content.

Now where will all these rich semantic connections come from? That's the billion dollar question. Personally I think they will come from many places: from end-users as they find things, author content, bookmark content, share content and comment on content (just as hotlinks come from people today), as well as from applications which mine the Web and automatically create them. Note that even when Mining the Web a lot of the data actually still comes from people -- for example, mining the Wikipedia, or a social network yields lots of great data that was ultimately extracted from user-contributions. So mining and artificial intelligence does not always imply "replacing people" -- far from it! In fact, mining is often best applied as a means to effectively leverage the collective intelligence of millions of people.

These are subtle points that are very hard for non-specialists to see -- without actually working with the underlying technologies such as RDF and OWL they are basically impossible to see right now. But soon there will be a range of Semantically-powered end-user-facing apps that will demonstrate this quite obviously. Stay tuned!

Of course these are just my opinions from years of hands-on experience with this stuff, but you are free to disagree or add to what I'm saying. I think there is something big happening though. Upgrading the connections of the Web is bound to have a significant effect on how the Web functions. It may take a while for all this to unfold however. I think we need to think in decades about big changes of this nature.

Web 3.0 -- Next-Step for Web?

The Business 2.0 Article on Radar Networks and the Semantic Web just came online. It's a huge article. In many ways it's one of the best popular articles written about the Semantic Web in the mainstream press. It also goes into a lot of detail about what Radar Networks is working on.

One point of clarification, just in case anyone is wondering...

Web 3.0 is not just about machines -- it's actually all about humans -- it leverages social networks, folksonomies, communities and social filtering AS WELL AS the Semantic Web, data mining, and artificial intelligence. The combination of the two is more powerful than either one on it's own. Web 3.0 is Web 2.0 + 1. It's NOT Web 2.0 - people. The "+ 1" is the addition of software and metadata that help people and other applications organize and make better sense of the Web. That new layer of semantics -- often called "The Semantic Web" -- will add to and build on the existing value provided by social networks, folksonomies, and collaborative filtering that are already on the Web.

So at least here at Radar Networks, we are focusing much of our effort on facilitating people to help them help themselves, and to help each other, make sense of the Web. We leverage the amazing intelligence of the human brain, and we augment that using the Semantic Web, data mining, and artificial intelligence. We really believe that the next generation of collective intelligence is about creating systems of experts not expert systems.